January 24, 2010

Gypsy's battery

Everyone including me wants to know about the G's battery. Nikki - this is specially pulled out for you - dear girl. 
The closest we have come to find out from the horse's mouth is what Glenda wrote after her conversation with Mr. Jim Colby - the VP of production in PC.
Here is her writeup - quotes from the Gypsy MB
"I asked about the Gypsy BATTERY:  Are we supposed to drain it completely before we charge it, or are we supposed to leave it plugged in to charge all the time??  Mr. Colby answered that the Gypsy battery is an ion battery—there’s NO MEMORY.  He said all their current tests show right now that you don’t have to worry about draining it.  That means the tests show it doesn’t matter one way or the other if you drain it completely or don’t drain it at all.  Either way it’s OK.  The current battery has something like 50,000 duty cycles, & after that, it doesn’t just stop suddenly one day.  When the battery starts to go bad, it will start by notholding a charge as long as it used to.  I asked him what was the procedure going to be when we starting having problems with our battery??  He said for CURRENTcustomers, the battery is a “serviceable” part, which means we’ll have to call customer service (CS) & arrange with them to send it in to get the battery replaced.  He also said Provo Craft is always looking at what’s the best overall system & what their consumers want for the product, so that is something, based on customer demand, that could possibly change in the future. "